Personal data policy

Privacy and personal data policy

When you book a trip with us, we save your personal information to fulfill our agreement and schedule you for your travel arrangement. After your trip, we retain the personal information to provide you with excellent service the next time you wish to travel with us. You can contact us at any time to update your customer profile or to be removed. Feel free to reach out to us if you have any questions.

Customer registry in our booking system

When booking a trip with us, we usually need the following information to schedule your booking and fulfill our agreement: Name, address, email address, phone number, age of children and youths under 21 years old. In some cases, we also need your date of birth and passport information to complete the booking. The aforementioned information is handled by us and shared with our respective partners.

Credit card companies and banks

When you pay with a debit/credit card or through your online banking, they handle your information, just like with all payments made through your bank. Once your payment is processed, your name, address details, the amount paid, and the payment date are sent to our booking system to settle your invoice.

Booking through website

When you book a trip through our website, the information you fill out is sent to us via email and also stored on our web server.

Pre-travel information

Leading up to an upcoming trip, you’ll receive reminders. During this period, your email address and details such as the trip’s name and date are temporarily stored in our database for informational mailings.


Your personal information can be changed or deleted upon request from you, unless we are required to retain it for legal reasons. We inform all our partners that, by law, your personal data must be securely stored and not shared with third parties without our consent.


If you have booked a trip with us or have shown interest in our surf trips, your information is stored in our customer register. Your email address and phone number are registered there and used to provide you with relevant updates.

If you receive newsletters or other communications from us, you always have the right to opt out.

Cookies on our website

Our website uses cookies, and when you browse, they are stored in your browser until you choose to disable them in your browser settings. Your visit history is stored in your cookies to facilitate navigation on the web. When you visit our website, tracking codes from Google and social media are also included in your cookies. They are used for web analytics and to make offers on social media more relevant. If you do not want to save cookies, you can enable private browsing in your browser to surf anonymously. You can also clear the history on your computer or mobile device to remove cookies and codes from your browser.

Please feel free to contact us if you have any questions.

If you wish to update your customer profile or delete your personal information, we kindly ask you to contact us. Upon request, we will delete your personal data from our customer registers. Your invoices are kept with us for seven years as required by accounting law. We value the privacy of our travelers and are here to assist you. If you have any questions regarding the handling of your personal information, please contact us at 0850235350 or via email at Whatever your concerns may be, please do not hesitate to reach out!

We look forward to hearing from you!